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CARUSO publications:

• CARUSO flyer
• There is a paper CARUSO: Customer Care and Relationship Support Office on CARUSO which was presented at the ECPPM'2000 conference in Lisbon.
  
• A paper Applying Test-First Programming and Iterative Development in Building an E-Business Application appeared in the proceedings of the 2002 SSGRR winter conference.
• A paper Using XP to develop a CRM Framework was presented conference on Extreme Programming (XP 2002).
• A paper Customer Relationship for SME's will appear in the conference on e-Business and e-Work (e.2002)

Presentations:

• CARUSO Requirements Presentation
• Presentation in Brussesl
• Presentation 1 and Presentation 2 at the Metering Conference in Munich, 5-7.09.2000
• Presentation describing the CARUSO architecture
• Presentation at the ECPPM'2000 conference in Lisbon, 26.09.2000
• Presentation at the C-ECOM meeting in Brussels, 8.03.2001
• Presentation at the SSGRR 2002w conference in L'Aquila, 23.1.2002

For further information please send e-mail to caruso@remu.nl.
For problems or questions regarding this web contact [CARUSO Email].
Copyright CARUSO 2001,2002
Last updated: January 30, 2002